Welcome to the Adexcel Aesthetics Clinic website. By using this website, you are confirming that you agree with and accept to be bound by the terms and conditions of use as detailed here. Together with our Privacy Policy, these terms govern our relationship with you.


For the purposes of this website, “we”, “our”, or “us” refers to Adexcel Aesthetics Clinic.


This website provides information about the services offered and products sold by Adexcel Aesthetics Clinic.


Purpose of website

When you visit this website, you are either seeking information about our services and/or products, want to read our blog and/or are looking for information on how to contact us. You may be a new or an existing client who wants to use our online booking service to book your next appointment to see one of our consultants. You may also wish to subscribe to our newsletter to get regular emails about our services and products, promotions and the latest articles on our blog.

License to use the website

Unless otherwise specified, Adexcel Aesthetics Clinic owns the intellectual property rights of this website and is responsible for its contents.

You may view the contents of this website, download them and/or print pages for your own personal use, subject to the limitations below.

You must not:

  • republish any of the contents of this website without prior written authorisation
  • sell information that you obtained from this website
  • reproduce any materials for commercial purposes
  • edit or modify any material from the website
  • redistribute materials obtained from this website


Your responsibilities

Should you register as a user of this website to leave comments on our blog posts and/or to make a purchase from our online shop including booking an appointment to see one of our consultants, you’re responsible for keeping your account username and password confidential.


You’re responsible for the activities of any account that you have access to, whether you authorized the use or not. You should notify us of any unauthorized use of your account(s) immediately you become aware of such use.


Adexcel Aesthetics Clinic is not responsible for any losses due to stolen or hacked passwords. We do not have access to your current password(s), and for security reasons, we may only reset your password by written request.


By using this site, you assume full responsibility for any risks associated with accessing and using our website including contamination from computer viruses. You also acknowledge that transmission of information over the internet is inherently insecure and Adexcel Aesthetics Clinic cannot guarantee the security of any data sent over the internet, even whilst we do our best to ensure it.



To make a purchase from our online shop, book an appointment online to see one of our consultants and/or subscribe to our newsletter:

  1. You must be at least eighteen (18) years old and be able to enter into contracts;
  2. You must complete the registration process;
  3. You must agree to these Terms; and
  4. You must provide us with true, complete, and up to date contact information.
  5. By using this website, you represent and warrant that you meet all the requirements listed above and that you will not use this website in a way that violates any laws or regulations.


Adexcel Aesthetics Clinic may refuse service, close accounts of any users, and change eligibility requirements at any time and without notice.



When do these Terms of Use start and for how long?

If you continue to use this website, it is assumed that you agree to the terms listed on this page. The terms start when you first do any of the following:

  1. Remain on this website
  2. Subscribe to our newsletter and/or
  3. Make a purchase from our online shop
  4. Book an appointment with one of our consultants or
  5. Send us an email


The term continues for as long as you continue to use the ‘service’.



How to terminate these terms

If you simply browse our website for information, you may terminate your agreement to these terms by simply not visiting this website any more.

If you subscribed to our mailing list, you may unsubscribe from the list at any time by clicking unsubscribe at the bottom of every newsletter you receive from us.


If after making a purchase from our online shop including booking an appointment to see one of our consultants, you choose to, you may terminate your agreement to these terms by simply not making another purchase. However, due to the sensitive nature of the data we hold, we are unable to delete your account and/or your medical records (if applicable). Please contact us should you wish to see a record of the data we hold of you. You may contact us to inactivate your account instead.


When you see one of our consultants in clinic, for example after using this website, a separate contract is formed between you and Adexcel Aesthetics Clinic. To carry out our obligations under that contract, we must process the information you provide to us. We shall continue to do this, as appropriate, until the contract between us ends and/or is terminated by either party under the terms of the contract. Please contact us if you would like further information about the contract.


Our responsibility

Adexcel Aesthetics Clinic cannot guarantee that this website will always be accessible. We reserve the right to withdraw information and product(s) published on this website without prior notice.

Medical information and advice provided by this website is for information purposes only. It does not replace the advice and treatment of a suitably qualified medical practitioner.


Contractual relationship

The prices of products available on our website are inclusive of taxes and offered for sale to the customer at the displayed prices. There is a charge for postage and packaging within the UK, to the Republic of Ireland and the Channel Islands. The delivery cost is calculated once you enter your delivery address on the checkout page.

After placing your order, you will receive an automatic e-mail from us confirming that we have received your order. This email is not an acceptance of your order. A member of our team will review the items you ordered before we can dispatch them.

Some of the products we have available for sale are Prescription Only Medicines. As such, you will need to complete an in-depth telephone or online consultation with one of our prescribers before those items are dispatched.

Please note that our prescribers reserve the right to decline to fulfil your order if it is deemed that the products ordered are unsuitable for you. Where possible, the prescriber will suggest alternative products that may be more appropriate for you to use and for you to achieve your desired outcome. If this is the case, and you wish to change your order, we will alter your order accordingly and either credit or debit you for the difference. You will be sent an email confirming the change to your revised order details and you will be dispatched the products.

When we accept to fulfil your order, your order will be dispatched to the delivery address given when you placed the order. For orders to the UK, Ireland and Channel Islands, we use Royal Mail Recorded Delivery, and, in most cases, orders are delivered within 1 to 5 working days following dispatch. In some rare cases, delivery may take longer, and the customer must allow up to 14 days for receipt of their order.

If you are in Europe and have not received the goods within 28 days of us accepting the order, Adexcel Aesthetics Clinic will send you a replacement order free of charge.

Please note that you must sign for your order upon receipt. This is a contractual obligation on the part of the customer and is confirmation that the goods have been delivered to the addressee. Signed receipt of delivery must be made by the addressee.


Blog content

The contents of our blog are meant to provide general information around aesthetics and/or any other advice we feel would be beneficial to you. It is not meant to replace adequate medical advice suited to your own personal circumstances.


Articles on our blog may contain links to external websites. These links are for your convenience only and Adexcel Aesthetics Clinic holds no liability for their content. Should you choose to access any or all of these external websites, you do so strictly at your own risk.




Acceptable use of this website

You may not use this website in any manner which may cause damage to it, or that is in any way illegal, fraudulent or harmful. You must not use our website for any malicious computer software and you must not collect data from our website or use it for marketing purposes without our written consent.



Should you opt to leave a comment on our blog:

  1. You agree to not write spam comments and/or links
  2. You agree to not write hateful messages
  3. You agree to comply with all applicable laws and regulations.
  4. You’re responsible for determining whether our Services are suitable for you to use in light of any regulations.
  5. You agree to not use this website for any unlawful, prohibited and/or discriminatory activities.


Adexcel Aesthetics Clinic acknowledges that we are all entitled to different views and opinions. However, Adexcel Aesthetics Clinic believes that we don’t need to be abusive or aggressive when sharing our opinions. We retain the right to delete any comments on blog posts that we feel is not appropriate.



Limitation of liability

Adexcel Aesthetics Clinic will not be liable for any indirect, punitive, special, or consequential damages under any circumstances, even if they’re based on negligence or we’ve been advised of the possibility of those damages. Our total liability for all claims made against us in any month will be no more than what you paid us for the service(s)/product(s) that month.


We warrant that our products will be of satisfactory quality, and that our liability will be limited to the purchase price of the product.


Although it is our endeavor to do so, we do not guarantee the completeness or accuracy of the information published on this website, or that it will be kept up to date on a continuous basis.



Exclusion of liability

Nothing in these terms and conditions can limit or exclude our liability for death or personal injury resulting from negligence or fraud or fraudulent misrepresentation.


We will not be liable in respect of any losses arising out of any event that is beyond our reasonable control, to include but not limited to: strikes, industrial action, civil commotion, natural disasters, government restrictions and legislation.


We will not be liable in respect of any loss, or corruption, of data, or software, that is beyond our reasonable control.


These terms and conditions are not intended for the benefit of third parties or to exclude any liability for third parties.



Zero Warranties

The content provided on this website is provided ‘as is’. Adexcel Aesthetics Clinic does not provide warranties of any kind, either express or implied, including but not limited to warranties of merchantability and fitness for a purpose. Adexcel Aesthetics Clinic cannot guarantee that the contents of this website will meet your specific needs.




You agree to indemnify and hold Adexcel Aesthetics Clinic and our team members harmless from any losses, including attorney fees that result from any claims you make that aren’t allowed under these Terms due to a “Limitation of Liability” or other provision.


Indemnity is an agreement to compensate someone for a loss.


You also agree to indemnify and hold us harmless from any losses, including attorney fees, that result from third-party claims that you or someone using your password did something that, if true, would violate any of these Terms.



Attorney fees

Without prejudice to our rights, if you breach these terms and conditions we may take such actions necessary to remedy the breach and seek damages, including bringing court proceedings required by law.


If we file an action against you claiming you breached these Terms and we prevail, we’re entitled to recover reasonable attorney fees and any damages or other relief we may be awarded.



Subpoena fees

If we must provide information in response to a subpoena related to your account, then we may charge you for our costs. These fees may include attorney and employee time spent retrieving the records, preparing documents, and participating in a deposition.



Notice of security breach

In the event of a security breach that may affect you, we will notify you of the breach and provide a description of what happened and if we think you need to take any action.



Data Security and Storage

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.




Adexcel Aesthetics Clinic is not responsible for the behaviour of any linked websites and/or other users.

The terms detailed on this page may continue to be applicable to you even if you terminate your use of this website.

Adexcel Aesthetics Clinic cannot change these terms for anyone.

Other than as set out on this page, we do not share, or sell, or disclose to a third party, any information collected through our website. Where appropriate to do so, for instance to make a referral, we would only do so with your express permission either written or verbally given. You may withdraw this consent at any time by sending us an email info@aaclinic.co.uk

The only time we foresee that we may share your details with a third party without your express permission is if we are required to do so by law.


Any information that you publish on this website, including comments on our blog posts, may be available to the public to see worldwide via the internet. Adexcel Aesthetics Clinic cannot prevent the use or misuse of such information by others.